Hi Sarah, Thank you for getting this arranged and set out so quickly – it is very much appreciated! I’m really impressed with the level of service and support provided by FTI; it’s a shame all suppliers aren’t this efficient.
Graduate Mechanical Engineer – Engineering Solutions – November 2023
I received these this morning and just wanted to say thank you for processing this so quickly, I really appreciate it! 😊
Product Manager – Vacuum Sector – November 2023
Firstly, many thanks for coming down and talking through the kit. (P) was certainly impressed with you both and how easy this all is thanks to you guys being so well organised and accomplished
Senior Cost Engineer – OEM – November 2023
As you will have detected from our early discussions, the development timeline for this project has been on an accelerated one and one that we could not have achieved without the dynamic support we have received from FTI and GASARC. I think I speak for the team here when I say thank you very much for all of your efforts and that we are grateful of the expertise and support that the teams at FTI and GASARC have given us.
Associate Lead Product Engineer – Engineering Company – October 2023
Thank you Andrew (Reed) and Joe, the extra effort is much appreciated!
PHD Student – Education – October 2023
Thanks Vicki! Great news, your support has been greatly appreciated. We’ll be sure to use you again in the future!
Development Engineer – Heating Company – September 2023
Hi Vicki, Thanks a million for confirming this, it’s great news! Even with the delays, the gas regulators are still on course to arrive before our gas cylinders. Thanks again for persevering with this, and we look forward to receiving the regulators at the beginning of October. Much appreciated and kind regards
Performance Manager – Alternative Fuels Company – September 2023
It is brilliant to hear such fast delivery, thanks for your clarification!
Intern – Alternative Fuels Company – September 2023
Hi Joe, When the box of valve kits arrived and was opened, there was a very positive “ooo lovely” from him, so I am taking this as a good thing. This has all worked very well for us, particularly not have to source individual parts and the new anodised handles look fantastic too. Many thanks for working with us and being flexible and accommodating.
Senior Cost Engineer – OEM – July 2023
I would like to say that your team’s patience and perseverance was instrumental in guiding us to our selection and subsequent order. Will definitely keep you in mind for future business.
Test Engineers – July 2023
Really impressed with the team when she visited, could tell by the vibe in the building that everyone was really friendly. Joe is really on the ball and great to deal with.
Head of Supply Chain – Nanotechnology Research – June 2023
Thanks so much, that is so efficient. You would not believe the issues I have with some companies! I really appreciate you forwarding this, thanks!
Quality Officer – Testing Laboratory Company – June 2023
Andrew (Reed) has given really good service, always replying quickly and really helpful.
Application Engineer – Renewable Energy Equipment Manufacturing – June 2023
New to the role and just getting to know all the suppliers. Wishes everyone was as helpful and good at communicating as FTI
Operations & Logistics Coordinator – Industrial Machinery Manufacturing – June 2023
Many thanks for the training course last week. From the feedback given to me from both those that have previously had training and those who were taking it for the first it was very well received. The course had something to offer for everyone and I would like to say a big thank you from me and on behalf of them. I’m sure there will be a need in the future for new starters and for refresher training too.
Engineering Technician – University – June 2023
Andrew (Reed) has been very helpful in dealing with my changing requests and has helped source a solution for a problem we had in house that we didn’t have a solution for ourselves. Andrew has also kept me well-informed with the progress of the quote. Tell him I said thanks.
Executive, Technical Services – Pharmaceuticals – June 2023
Great quality machining, pass on our thanks to Chris
Technical Director – Medical Gas Installers – June 2023
I would like to point out your colleague Summer Higginson. She is always very quick with replies and gives me updates throughout the process which makes ordering from FTI a very easy and enjoyable experience. I do a lot of ordering / procurement as part of my job and her customer service makes your company stand out to me.
Teaching Assistant & Research Associate – University – May 2023
I really appreciated your help yesterday. Your support yesterday was a prime example of why we love using FTI as our preferred tube and fittings suppliers.
Managing Director – Gas Installers – January 2023
I have known Andrew (Parker) for a long time and worked with FTI for many years – good service, good products. Happy for you to add me to the FTI contacts database
Buyer – Gas Analysis – January 2023
Vicki is fantastic – as is everyone else! I know how hard that you guys work to get things right for us
Buyer – Gas Analysis – December 2022
I work with hundreds of suppliers and FTI are in my top 5 due to their professionalism, short lead times, technical response, doing what they say they are going to do and providing what we want.
Design Engineer – Lubricant Manufacturer
I used FTI as a PHD student, appreciated their technical support on a very small amount of business; now I am in industry FTI are the obvious choice.
Chief Development Officer – Fuel Cell Technology Company
Your team are helpful and I know I can rely on quick replies. Overall a fantastic company to work with.
Procurement Manager – OEM Thin Film Deposition
FTI started supplying us with just a few fittings, now they play a major role in our supply chain providing a range of components and manufactured assemblies, culminating in them winning prestigious supplier of the year awards.
Strategic Buyer – OEM Analytical Equipment
Really friendly, helpful staff, fast accurate responses, really glad we gave you a go!
Buyer – OEM Air Monitoring Equipment
Great! especially the Haribo with every order – more Tangfastics please
Installation Engineer – Laboratory Gas Installer