The values that FTI work towards as a team are:-
Total customer satisfaction
Develop long term commitment and close working relationships by offering first class customer service in terms of communication, technical advice, elimination of errors and having a “friendly” working ethic.
Top quality products and services
Products and services that exceed customer expectations in terms of value for money and that help them drive cost savings within their business.
Continual Improvement Culture
Work on improving systems, removing complexity, supplier relations, staff knowledge and competences.
Hopefully from our website you will have a good feel about the professionalism and values of FTI that we live by as a collective team, so, we thought it would also be good to give you a bit of an insight into us as individuals – so here we are in 20 words / phrases.
If you would like to make direct contact with any member of the FTI team please don’t hesitate to email us using the links below:-
Financial Controller – [email protected]
A student for life. Wish to keep exploring and challenging myself. Not afraid to be different. Strive for a greener & simpler life. Appreciate the little things in life, like the smell of freshly brewed coffee and nanny’s apple pie, the adventures in story books, long summer nights and the freshness of the Scandinavian sea. I dream of discovering more countries, cultures and learning different languages.
Internal Sales & Marketing Representative – [email protected]
Enjoys spending time with family and friends. A hardworker with a passion for marketing and web design. Drummer of a hard rock band. Fan of many comedies: IT Crowd, Anchorman, Friends, Lee Evans to name a few. Also a fan of football and cricket – West Ham United and Kent Spitfires. Owner of a ginger rottweiler who’s really a big softie inside.
Logistics – [email protected]
Hard working and determined, gamer, rock and heavy metal fan, watching extreme sports, getting tattooed (stopped counting how many I have!), drinking nice strong coffee, spending time with family & friends, android phone and general gadget geek, watching documentaries, Spending quality time with my children, giving our cat Sonic fuss (even if he can be an idiot), lover of all things chocolate, vegetarian (although could never give up fish, as I love smoked salmon too much!), I have a healthy fear of dentists (but always go), socialising up the pub, going on holiday (usually to Centre Parcs), not a fan of cooking (but my daughter thinks I do the best cheesy pasta), watching cheesy “B” movie’s, lover of all things zombie related.
Accounts Administrator – [email protected]
I love crafting of most sorts, animals, reading, but wish I had more time too. Spending time with my family and playing with my daughter Jessica. Seeing friends, country music, baking with my daughter, going to the gym, summer time, love spending time with my husband as adults! Getting tattooed, working hard, my cat Sonic, love spending time with my gorgeous nephew, love watching films
I’m a hard worker and have a real passion for the work I do. Big fan of the Marvel films. Mainly Sci-Fi and and comedies. Tv- Walking Dead, Gavin and Stacey, Game of Thrones and Friends. Gym and exercise. Walking and playing with the dogs. Keen learner of astronomy and science.
Logistics – [email protected]
What I love: The view from the top of a mountain or the discovery of what is just the other side of the next hill. Watching Box sets a series at a time or a Film that surprises you as the story unfolds. Spending time with Friends and Family. Watching team sports when the action goes extreme. A good book or a story told by a stranger. Life is there for living and company along the way makes it more exciting.
Production Manager – [email protected]
Favourite quote ‘work hard in silence, let success make the noise’. Interests and hobbies: Fitness training/weightlifting, Socialising with friends and family (favourite alcohols are fruity ciders and amaretto), Discovery channel (Bear Grylls and also his books, Mythbusters and any other interesting documentaries to do with science, military and survival. Interested In the armed forces especially the Royal Marines, RAF and the various special forces. I have always wanted to become a reservist one day. Fan of cars, especially VW (proud owner of a Golf) also love Top Gear (the Jeremy Clarkson version). Films TV and entertainment: Netflix Breaking Bad, Prison Break, The Unit, Orange Is The New Black, The Killing), any films of Will Smith, Tom Hanks and can’t forget Arnold Schwarzenegger. Comedy (Lee Evans, Micky Flanagan, Jimmy Carr, Keith Lemon)
Sales Order Planner – [email protected]
Happy me = Matt and our four boys, food, camping with friends, family holidays in our caravan, reading (would love to run a book shop with a coffee shop inside!), nights out and holidays with the girls, wine & gin, Strictly, Bake-Off and getting to bed by 9pm!
Administrator – [email protected]
Tea in a fine bone china mug or Bombay Sapphire with fever tree aromatic tonic depending on the time of day. Wish it, dream it, do it – life is about experiences not material objects. Holidays, short breaks or day trips – there’s a big wide world out there. Family times with Nigel and our 3 adult children. My heart belongs in Somerset in the City of Wells. I’m an organised, helpful, friendly person who realises the importance of positive energy and laughter.
I’m a swimmer and competitive lifesaver and a member of the RLSS UK Performance squad. Proudest moment – representing England at the Commonwealth Festival of Lifesaving in South Africa and getting on the podium by winning a silver and a bronze medal . Love watching rugby, enjoy the gym and the sofa in equal quantities. Friday nights are pub nights and in any remaining spare time I continue to promote my 18 year campaign to have a dog join the family.
Sales & Marketing Director – [email protected]
Love seeing my kids smile and watching them grow (although it makes you realise just how quick time goes), managing to find some quality time with my wife, The Jam & Paul Weller, Liverpool FC – the Kop in full voice still makes the hairs on my neck stand on end, Make new friends but keep the old (these are silver those are gold), Cycling, Real ale, Photography, Justice for the 96, Red wine – Italian Primitivo (try it!), White wine – Sancerre, Hendricks G&T, Can do / will do, Curry with friends, Crime novels, Driven to succeed, Loyal, Respectful, Dedicated, Self motivated, Italy – especially the proper pizza.
Internal Technical Sales – [email protected]
My ideal: Spending time with my wife and 2 children, Lilly and Honza, Motor Racing tried it myself at Santa Pod, Love Japanese Cars, and I will one day turn up in a Toyota Supra, generally working on cars (until they annoy me), Croatia – scenery, sun and history, Czech Republic – my second home (and the only place to get a decent pint), Tennis which I played to county level until early teens, Football (Man United), Sci-Fi films, PS4, Documentaries (historical), writing poetry, walks by the beach, life needs a soundtrack, a glass of Whisky, and a cigar, communication – is the key, determination – never give up, impossible is nothing.
TV and films: Sci-fi, Star Wars, Jurassic Park, Big Bang Theory, Top Gear, Plebs. astronomy, computer games (COD, World of Tanks, Plant V Zombies, Minecraft), music (Lily Allen), swimming, golf, running, cycling, air shows, making things (RC models (boats, tanks, cars)), engineering.
Operations Director – [email protected]
Enjoys church and family time. Red wine and whisky (not in the same glass!). Vegetarian. Modern classic cars and Landrover Defenders. Steam railways. Cornwall. Favourite TV programs: Delivery Man, The Trip. Gavin and Stacey. Best movies: Pretty Woman, Big and Abba movie. Likes a challenge (but not too many) and passionate about delivering a customer service experience that is second to none.
Managing Director – [email protected]
Sian, Mollie, Josh & Humphrey of course, Guinness & fine red wine – in fact all red wine!, Curry & Chinese – in fact all food!, Rugby – in fact all sport (obviously apart from horse racing!), Massive waves, BBQ’s with good friends, Always wanting to be just a bit better, A great book, Romantic, Sad love songs – soppy I know, Cuddling, Brain teasers, Dreaming about free diving, A passionate kiss, Vale De Lobo – my perfect place, The Sunday Times – and the dream of having time to read it.
Internal Technical Sales – [email protected]
Lola my daughter, laughter, cycling, running, beer (Shandy’s because I’m a big girl), Manly beard, organised, professional, good listener, helpful, watching films, drinking tea, socialising, playful nature, watching football, cooking and eating food, shopping, going on holidays, Southwold, Sri Lanka, Dedicated to 110% customer satisfaction, talking to people.
I live for the moment and enjoy life to full, whatever I am doing I am trying to do my best. My hobbies include spending time with friends and my daughter. I also spend my spare time computer gaming. I love watching films such as ‘Enemy at the Gate’ and ‘8 Mile’. I like listening to 90’s music, R n B and ballads.
Materials & Production Planner – [email protected]
Paula, Alex, Anna and Jasper the dog. My man cave and the beer I brew from scratch within it. OCD (Obsessive Car Detailer) I just love that shiny period until our weather wrecks it (although, rain means beading!). Nearly all sports, but particularly football, rugby, athletics, tennis and swimming . Assistant manager for my sons football team. Competitive, formula 1, superbikes, pretty much all motor sports. Guylian shell chocolates, Curry’s with a bit of bite! BBQ’s, especially my rotisserie. Skiing, I don’t fall often but when I do it’s normally spectacular. Walking with or without family / dog, time to appreciate things more. Physical geography. Space and contemplating that we aren’t alone. A “7 habits” ambassador. I want to be the person my dog already thinks I am.