The values that FTI work towards as a team are:-
Total customer satisfaction
Develop long term commitment and close working relationships by offering first class customer service in terms of communication, technical advice, elimination of errors and having a “friendly” working ethic.
Top quality products and services
Products and services that exceed customer expectations in terms of value for money and that help them drive cost savings within their business.
FTI are registered to ISO 9001:2015 – please click here to view our certificate.
Continual Improvement Culture
Work on improving systems, removing complexity, supplier relations, staff knowledge and competences.
Hopefully from our website you will have a good feel about the professionalism and values of FTI that we live by as a collective team, so, we thought it would also be good to give you a bit of an insight into us as individuals – so here we are in a few sentences.
If you would like to make direct contact with any member of the FTI team please don’t hesitate to email us using the links below:-
Matt Collins
Spending time with my family, Ellie, Parker & Florence. Lover of all things sport, long time sufferer of West Ham United. Not such a lover of hot drinks. When time allows, I enjoy getting away with the family or catching up with friends over a beer. Prefer swimming pools over the sea. Favourite food has to be almost anything Italian; you cannot go wrong.
James Dalby
Supply Chain Supervisor & IT Coordinator – james@ftipv.com
Hard working and determined, gamer, rock and heavy metal fan. I can’t start the day without drinking a nice strong coffee, I enjoy spending time with my wife Ashley, my children Jessica, Jack and Michael, seeing family & friends, tweaking or adding parts to our smart home, watching documentaries or adult cartoons (Bob’s burgers or South Park are my current favourites), Animal lover (we currently have 1 cat, 1 rat and over 20 fish) lover of all things chocolate and rum.
Matthew Fahy
I am a hard worker and have a natural passion for engineering. I always work to my best ability, no matter the situation. I am studying for a degree in engineering in my own time to boost my knowledge and skills in the subject. In my spare time I mostly watch films and play some video games. I am very keen at going to the gym regularly and pushing my body’s limits. However, I always have time to spend lots of time with my family and pets. I am a very social person and always try and maintain a positive mood around others.
Jenny Flynn
Sales Administrator & Marketing – jenny@ftipv.com
Proud owner of two little people who never fail to make me laugh. I am very social and love being out and about doing anything or nothing. Coffee by day and gin (mostly) by night, however, a perfect rainy Sunday would consist of red wine, a cheese board and board games! I love anything creative, watching a good rom-com or Marvel/DC films, spending time with my family and going to the theatre – Les Misérables being my all-time favourite!
Summer Higginson
One of my favourite things to do is socialise and drink cocktails with my friends. If I could have any superpower, it would have to be invisibility… especially with how nosey I can be. One thing I cannot live without is my family and close friends and of course an occasional Chinese takeaway. Something I’d love to get rich by doing full-time is shopping. If I ever won the lottery, the first thing I’d buy would be an apartment in Dubai Marina. After living there for two years, I’d love to go back and use it as my winter getaway. I love to travel and would hope that one day I’ll be able to say that I have visited all 7 wonders of the world. I am friendly, positive and always ready for a new challenge.
Vicki Hitam
Happy me = Matt and our four boys, food, camping with friends, family holidays in our caravan, reading (would love to run a book shop with a coffee shop inside!), nights out and holidays with the girls, wine & gin, Strictly, Bake-Off and getting to bed by 9pm!
Sue Key
Tea in a fine bone china mug or Tanqueray N° Ten with fever tree Mediterranean tonic depending on the time of day. Wish it, dream it, do it – life is about experiences not material objects. Holidays, short breaks or day trips – there’s a big wide world out there. Family times with Nigel and our 3 adult children. My heart belongs in Somerset in the City of Wells. I’m an organised, helpful, friendly person who realises the importance of positive energy and laughter.
Karl Kingston
Love seeing my kids smile and watching them grow (although it makes you realise just how quick time goes), managing to find some quality time with my wife, The Jam & Paul Weller, Liverpool FC – the Kop in full voice still makes the hairs on my neck stand on end, Make new friends but keep the old (these are silver those are gold), Cycling, Real ale, Photography, Justice for the 96, Red wine – Italian Primitivo (try it!), White wine – Sancerre, Hendricks G&T, Can do / will do, Curry with friends, Crime novels, Driven to succeed, Loyal, Respectful, Dedicated, Self motivated, Italy – especially the proper pizza.
Chris Lee
Production Technician
TV and films: Sci-fi, Star Wars, Jurassic Park, Big Bang Theory, Top Gear, Plebs. astronomy, computer games (COD, World of Tanks, Plant V Zombies, Minecraft), music (Lily Allen), swimming, golf, running, cycling, air shows, making things (RC models (boats, tanks, cars)), engineering.
Robert McCourt
Production Technician
I’m a big nerd so I love spending time playing games and chatting to my friends on my pc. My main games at the moment are War Thunder, Hunt Showdown, Elden Ring and a variety of strategy games. I also enjoy making and sometimes painting models from a variety of different tabletop games such as Warhammer, Black Seas, Star Wars Legion and many more. For sports I enjoy clay shooting and archery. I have a cat called Charlie who I love very much. I’m also interested in history.
Andrew Parker
Sian, Mollie, Josh & Humphrey of course, Guinness & fine red wine – in fact all red wine!, Curry & Chinese – in fact all food!, Rugby – in fact all sport (obviously apart from horse racing!), Massive waves, BBQ’s with good friends, Always wanting to be just a bit better, A great book, Romantic, Sad love songs – soppy I know, Cuddling, Brain teasers, Dreaming about free diving, A passionate kiss, Vale De Lobo – my perfect place, The Sunday Times – and the dream of having time to read it.
Mark Pickering
Production Technician
Growing up in a household of scientists but wanting to roll up my sleeves and make things, it was probably inevitable that I would be drawn to engineering. Leaving college with a broad mechanical, electrical and aeronautical qualification, I was very lucky that FTI were recruiting. I am in my element when surrounded by machines and enjoy the working environment. I love it when I look at something I have made. In my spare time my two main passions are skiing and gaming. I have skied every year since I was 6 years old.
Mark Pitman
Production Technician
Ever youthful eldest member at FTI. Married with 4 boys and a Cavachon. Keen mountain biker, motorcyclist and gym goer when injury allows! Favourite food has to be Indian & Thai. Guinness, Jack Daniel’s, red wine and a fine Cognac are my Achillies heel. Best decade has to be the 80’s. Favourite island Kefelonia, Greece. Love is: a winters night in with my lovely wife, log burner on, take away, wine and a film of her choice and me eventually falling asleep!
Andrew Reed
I am a friendly, loyal, hardworking guy. Family time at the weekends with my partner Claire and our daughter Millie is really important to me. Like to catch up with mates over a Beer. Enjoy a good takeaway as much as the next person. A good Film or Tv Series. Hobbies, Fishing is a big passion of mine when time allows. Sometimes just being by the lake fresh air, nature and the peace and quiet is enough. Love all things Football but my playing days are over.
Sarah Robertson
I LOVE LIFE and all it has to offer. I am the youngest of 9, and I love spending as much time as possible with my family, my husband, my cat, and my friends. My other loves in life are, music and going to big concerts, going to the cinema. Travel is also a big part of my life, from a day out site seeing, to a full-on tour abroad. Our best holiday was driving Route 66 for 3 weeks, as my birthday treat. I want to see and experience it all. I also enjoy sports, football (Manchester United especially), International Rugby, Tennis, MotoGp. I do like to try and keep fit (ish) when time allows, and work off my love of good food, and the odd gin, or red wine.
Ian Willison
Paula, Alex, Anna and Jasper the dog. My man cave and the beer I brew from scratch within it. OCD (Obsessive Car Detailer) I just love that shiny period until our weather wrecks it (although, rain means beading!). Nearly all sports, but particularly football, rugby, athletics, tennis and swimming . Assistant manager for my sons football team. Competitive, formula 1, superbikes, pretty much all motor sports. Guylian shell chocolates, Curry’s with a bit of bite! BBQ’s, especially my rotisserie. Skiing, I don’t fall often but when I do it’s normally spectacular. Walking with or without family / dog, time to appreciate things more. Physical geography. Space and contemplating that we aren’t alone. A “7 habits” ambassador. I want to be the person my dog already thinks I am.
